Upcoming
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Use comparative peer analysis to strengthen your ICT strategies and business cases. Motivate your ICT team to excel by recognizing performance levels achieved by peer local councils. Influence your stakeholders by supporting your ICT vision with benchmarks pertinent to local government.
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IN PROGRESS |
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ICT enabling Business Continuity This assessment looks into three levels of ICT enabling business continuity in local government: Emergency Management – functionality that facilitates tasks performed by Emergency Response and Recovery Teams. This includes effective emergency planning, situation awareness, mass communication with citizens, emergency resource management. Service Continuity – this part of the assessment covers ICT factors enabling continuity of services provided by three business units that are likely to experience surges in service demand – Public Works/ Engineering/ Asset Management, Customer Services and Community Services. ICT considerations include backup performance and capacity for key systems. ICT Disaster Recovery – this part of the assessment offers an insight into typical RTOs and RPOs, as well as systems availability in production (GIS, Service Request Mgt/ CRM and Public Works/ Asset Mgt) HOW TO REGISTER: Subscription will be open until Friday, 1 June. If you represent a local council and wish to benchmark your capabilities, please e-mail to service@tech-indicators.com.au. An invoice will be provided together with a link to an on-line questionnaire (average completion time is 25 min). Your personalized report will be issued in June 2012.
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SCHEDULED FOR 2012 |
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2011 |
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2010 |
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